The Evolution of E-learning

Most people only take courses a few times a year. The behavioral data from our systems is showing that people read articles and blogs much more than they watch videos. We also search the internet, read books, listen to podcasts, we interact with our peers, our managers, our mentors, all through technology. That’s what e-learning should be.


Why Organizations Need Chief Knowledge Curators

To ensure that his team is always in tune and aligned with a common approach to drive strategic vision, Inc.’s CEO Jeff Bezos created a corporate book club; he requires his team to read books curated by himself. Leaders like Bezos understand how the absence of structured knowledge sharing creates room for unproductive discussions, silos and lack of genuine commitment to the execution effort.


How to Use QR Codes for Personal Branding Effectively [5 Tips]

QR codes – small, black and white square barcodes (or large, colourful fancy barcodes, depending on your brand), are codes that can be scanned using your smartphone to display a whole host of information about your business, and more importantly, your brand. QR codes used to be used exclusively by high-end businesses, but they are now so easy to create and distribute, they can now be used by small businesses and individuals alike. But QR codes are not effective unless you use them properly, so follow the tips below to effectively integrate and make the most of QR codes for your personal brand.


All You Need to Know About the 'Learning Styles' Myth, in Two Minutes

Surprisingly few studies have produced supporting evidence for learning styles.  Read More...

Relax. Managing Talent Is Really Not That Hard!

Let’s agree that it’s not exactly simple to manage talent effectively, and some leaders definitely do a much better job at it than others. Because effective leadership requiressucceeding through others, it brings with it the problem of divesting control, building capabilities, providing direction, guidance and inspiration to people other than yourself. To the rescue have come a plethora of scientific processes aimed to guide the hapless leader: defined competencies, performance criteria, psychometric assessments, structured feedback, bell curves, 4-quadrant matrices, 9-box grids, circumplexes, weightings and ratings.   Read more...

What High Performers Want at Work

Despite this, when most managers look at workforce statistics, all employees tend to be lumped together into a category so broadly defined that it becomes difficult to take meaningful decisions. If your average employee tenure is six years, is that good or bad? You could benchmark the Fortune 500 and find that indeed you would look pretty good, tied at 40th place. But if the people you are keeping are the low performers and your high performers are leaving, would that be really so great?  read more...

Inability Of Organizations To Manage "The Flow" Of Talent Management

Performance, at the minimum, is about given skills and experience how effectively person accomplishes his or her goals. Whereas potential is about what person could do if the person could a) acquire skills b) gain access to more opportunities c) get mentoring. We all have seen under-performers who have more potential. In my experience, most of these people don’t opt to underperform but they are put in a difficult situation they can’t get out of. We routinely see managers not identifying this as a systemic organizational problem but instead shift blame to employees confusing potential for performance suggesting to them, “you could have done so much but you didn’t; you’re a slacker.” A similar employee with equal performance but less potential would not receive the same remarks on his/her performance.

SAP Jam's Approach to Social: It's All in the Work Patterns

"Look at it this way … What keeps a VP of Sales for a Fortune 100 company up at night? He has a significant revenue target to hit on a quarterly basis but it isn’t functionality of CRM that keeps him awake. It’s the fact that he has to hire and train 40 new Sales Reps to make his quarterly number. He loses sleep over how he is going to onboard and train these 40 new people each quarter. How is he going to connect his best Sales Reps with the new team members? How will he retain these resources that are difficult to find, hire, train and keep them engaged? Similar challenges exist across every line of business through to the supply chain."

SAP's Social Software Solutions Senior Vice President and General Manager, Sameer Patel

Develop a Custom Training Plan for Your Organization

Before creating your training program, it is important for you as the trainer to do your homework and research your company’s situation thoroughly. By gathering information in several key areas, you better prepare yourself to create a relevant and customized training plan for your company. This article shows you how to accomplish several objectives in order to plan an effective program.

Are You Ready to Ditch the Online Application?

Are you tired of 45-minute-long, online job applications? You know what I'm talking about. The delightfully outdated technology that times out or stops working right in the middle of the finishing touches of your application.

The Secret to Focusing Your Job Search

When looking for a job you cannot afford to focus on more than one specific area of opportunity. Most of us have a range of things we like to do, and are good at, and – often – have done. Sadly, that does not help in terms of finding a job. 

How to Leave in Style - The Notice Period is your Time to Shine!

So is a notice period an awkward time at best, and possibly even a war zone? Maybe. It definitely has the potential to quickly become a lose-lose situation for both sides - but it doesn't have to be. And here is why.

Become a Better Boss: 5 Habits Managers Should Avoid

As a manager, you've found the perfect balance of coaching your employees just enough (without hovering), delegating efficiently (without micromanaging), and making yourself available for questions (while still encouraging your team to think for themselves).

Why Customer Retention Is More Important Than Acquisition

Of all the questions, the most critical to answer is: Do we invest good money in acquiring new customers, or do we focus on retaining the customers we have already acquired and personalize their experience? "To retain or acquire?" — this is the question.

Social Learning -- How Social is Your LMS?

With the all the hype and reality, it’s tough to know what you really need.  Here is my unsolicited advice; you should never buy a LMS for the social learning features unless you have a measurable social learning business plan.  If you can’t justify who would use it, why and the business impact –skip it for now.  Social learning is not going anywhere, let others bleed on the cutting edge.

Has Loyalty Become a Curse?

The question must be asked - why are these job hopping people so readily hired? Is there a perception that they have a broader range of experience gained from working for many different organisations? Many of them could be 'jacks of many trades but masters of none'. If the latter were true it would explain to some extent why organisations might not offer a lot more pay to try to retain them.

How to Outsource e-Learning Content Development Successfully

It is imperative to engage vendors with competency in learning design, development, and project management to match or exceed the client’s competencies. The benefits that one hopes to derive from outsourcing are cost savings, time savings, and a possible exchange of knowledge and expertise.

Should I Stay, or Should I Go?

Every year, I mentor a few dozen people who all ask for my thoughts on one question - should I leave? I work for a pretty large company, so some of the advice I give can be applied more generally to anyone working in a big firm deciding between external options and an internal career path. So here's what I say ....
Read it here...

Three Reasons to Steal, Not Copy. Here's How and Why

Lacking inspiration today? Trying too hard to come up with unique ideas that the world has never seen? Here's an angle for you: 'steal' other people's and put them together in a way that you and only you can. 


SAP Introduces SAP HANA(R) Enterprise Cloud to Deliver Fast Time-to-Value and Maximum Choice -

 In response to strong global customer demand, SAP AG (NYSE: SAP) today
announced the SAP HANA(R) Enterprise Cloud service. This cloud-based
offering is designed to provide organizations with a new deployment
option to gain immediate value from the innovation of SAP HANA(R), the
next-generation in-memory platform.


Performance Management is Like the Pinewood Derby

So, how many of you out there are a Performance Management professional, and also a Cub Scout dad? Well, that's me. And I've come to realize that Talent and Performance Management is much like a Cub Scout Pinewood Derby race.

It's all about alignment.

I've seen all kinds of Pinewood Derby cars: funny ones, high tech ones, simple ones, complex ones. Most Cub Scouts spend most of their time on how their car looks. From a physics standpoint, what really matters is that all four wheels of your car are perfectly aligned. Secondarily, each wheel must be running friction-free on it's respective axle.

How is this like Performance Management?

It doesn't matter what kind of company or organization that you are, or what industry you're in; the key factor driving success is the ability to clearly align all of your resources towards a common goal. Additionally, each resource must be able to perform "friction-free." Not only must the activities of the entire team be synchronized, but the individual activities cannot be constrained by obstacles.

The Trend To "Open Source" Software And What It Means For Businesses And Consumers

Wikipedia defines “open-source” software as computer software with its source code made available and licensed with a license in which the copyright holder provides the rights to study, change and distribute the software to anyone and for any purpose. Translated into English this just means it’s free to anyone who wants to download it.  Linux, Mozilla Firefox, and Google’s Android are open source operating systems and are available and easy to download even for computer illiterates like myself. Read More...

7 Reasons Not to Use Open Source Software

The benefits of open source software are many, varied and, by now, well-known. It's free to use. You can customize it as much as you want. Having many sets of eyes on the source code means security problems can be spotted quickly. Anyone can fix bugs; you're not reliant on a vendor. You're not locked in to proprietary standards. Finally, you're not left with an orphaned product if the vendor goes out of business or simply decides that the product is no longer profitable. Read More...

3 Rules For Hiring The Right Person Every Time

How many times have you had to fire someone who looked great on paper, but failed to perform? If your answer is more than once, then you're not alone. No one wants to hire people who don't work out, yet most people continue to repeat their mistakes over and over again. Click here to learn how to remove yourself from this hiring loop.

7 Hottest Trends In HR Technology - Forbes

NEW YORK, NY - MAY 17: Chelsea Rising watches ...Technology has been dominating the HR and Talent Management space for the past decade – with more “real serious widespread adoption” happening in the past year. Has it’s application plateaued? Is HR finally taking a more active role in driving user adoption? Are there more exciting developments on the way that help to recruit, retain and engage your talent? Where do things stand and where are they going? These are definitely exciting times.

Click Here to see My Take On The Top 7 Trends in HR Technology.

Agency Recruiting: The Unmanaged $8 Billion Spend: The Fordyce Letter

2012 was one of the biggest M&A years for recruiting technology: Kenexa bought by IBM, Taleo by Oracle, SuccessFactors by SAP, etc. With all the consolidation and innovation, however, it’s ironic that one major source of talent acquisition remains stubbornly resistant to change: the way companies find, communicate, and work with search firms.

The oversight certainly isn’t due to a decline in the relevance of third party recruiters. Despite the emergence of LinkedIn, recruiting agency usage is exploding. Staffing Industry Analysts’ most recent report predicts that agency spend will hit $8B in 2014 (not including retained search), more than double what was spent as recently as five years ago. CareerXroads, in its 2013 Sources of Hire report, found agencies were responsible for 3.1% of all hires in 2012. Since agencies account for some of the most critical hires any recruiting team will make, one would think of this as an area corporations have locked up and tightly managed.


Social Business Held Back by Corporate Culture, Not Technology: CMS Wire

Hardly a day goes by without talk of how social business and social technologies are transforming the workplace. Like all areas of business there are obstacles to achieving social business goals and some of them are not that obvious. Recently, we asked one of IBM’s social business heavy-hitters what she thought the major obstacles were, and how to overcome them.


Seven Top Authoring Tools by Joe Ganci

According to Learning Solutions Magazine, the winners are:
  1. Adobe Captivate
  2. Articulate Presenter
  3. Articulate Engage
  4. Adobe Connect
  5. TechSmith Camtasia
  6. Adobe Presenter
  7. Harbinger Raptivity

Top 10 eLearning Industry Trends For 2013

 According to the  The Upside Learning Blog:

  1. eLearning On Tablets and mEnablement
  1. Pervasive Learning and Embedded Ubiquitous Learning
  1. Responsive/ Multi-Device Learning
  1. Wearable Computing Technology In Learning
  1. HTML 5
  1. Tin Can API
  1. Gamification In Learning
  1. Informal Learning
  1. Videos In eLearning
  1. Algorithmically Generated Content In Learning


Ditch the likes: Why enterprise social media is nothing like Facebook

Firms are so hung up on the Facebook model that they're applying trivial consumer metrics to enterprise social media and ending up wondering why it's not working.

In many cases, the misapplication of consumer-type metrics is leading them to misjudge the take-up and effectiveness of social tools, according to Tibco social-computing president Ram Menon.
"For too long have corporate enterprise social and knowledge management professionals used traditional consumer metrics and they've got to stop. Number of logins, number of posts, number of likes. It's kind of meaningless in a work environment," Menon said.

575 Free Online Courses from Top Universities

Get free online courses from the world’s leading universities. This collection includes over 575 free courses in the liberal arts and sciences. Download these audio & video courses straight to your computer or mp3 player.

Click here for more.

29 LinkedIn Tips Everyone Should Use

We’ve been working with the Minnesota Recruiters community on publishing some great content for job seekers and recruiters. 2 of the most recent posts include 25 social media tips from Recruiters and 50 job search tips.

The focus for this article is LinkedIn and goes beyond the basic tips of using a professional photo.. Here are 29 LinkedIn tips everyone should use:


Get in the Cloud with SAP

Everyone is both a learner, and a teacher...

In the fall of 2011 Peter Norvig taught a class with Sebastian Thrun on artificial intelligence at Stanford attended by 175 students in situ -- and over 100,000 via an interactive webcast. He shares what he learned about teaching to a global classroom.

The secret to happiness is low expectations.

Psychologist Barry Schwartz takes aim at a central tenet of western societies: freedom of choice. In Schwartz's estimation, choice has made us not freer but more paralyzed, not happier but more dissatisfied.

What multitasking does to our brains

We all know this and have heard it hundreds of times. To work efficiently we have to single task. No multitasking.

And yet, we let it slip. We end up eating lunch in front of the TV with our laptop open. We browse Twitter and Facebook, whilst sending emails, and chatting in multiple Gchat windows too. When really we should be focusing on just that one assignment, blog post, proposal or piece of code.

So one thing is for sure, we are all aware multitasking different things at the same time makes us less efficient. Why the heck is it so hard to focus on just one thing then?  Read more...

Welcome Home

This video offers a quick look at SuccessFactors' vision for a next generation home page. It offers end-users a completely personalized experience through which to access the people and information that matters most to them.

Salman Khan: Let's use video to reinvent education

Salman Khan talks about how and why he created the remarkable Khan Academy, a carefully structured series of educational videos offering complete curricula in math and, now, other subjects. He shows the power of interactive exercises, and calls for teachers to consider flipping the traditional classroom script -- give students video lectures to watch at home, and do "homework" in the classroom with the teacher available to help.

Ken Robinson says schools kill creativity

Sir Ken Robinson makes an entertaining and profoundly moving case for creating an education system that nurtures (rather than undermines) creativity.

Two Lists You Should Look at Every Morning

Some people already have the first list. Very few have the second. But given how easily we get distracted and how many distractions we have these days, the second is more important than ever. The leaders who will continue to thrive in the future know the answers to these questions and each time there's a demand on their attention they ask whether it will further their focus or dilute it.

7 Ways To Disrupt Your Industry

Massive disruption is coming, and the only question is whether your firm is going to cause it or fall victim to it. Disruption is not easy--either to create or to confront. We have no illusions about that.  But in the spirit of helping established firms best serve their customers, we offer seven ways your firm could disrupt its own industry, raising the standards of customer experience and creating new opportunities for growth:

Informal learning, the 95% solution

To create real learning organizations, there is a choice. We can keep bolting on bits of informal learning to the formal training structure, or we can take a systemic approach and figure out how learning can be integrated into the workflow – 95% of the time.


How to prevent Google from tracking you | How To - CNET

The Electronic Frontier Foundation offers the Panopticlick service that rates the anonymity of your browser. The test shows you the identifiable information provided by your browser and generates a numerical rating that indicates how easy it would be to identify you based solely on your browser's fingerprint.


Why Employees Don't Like Social Apps

So, is it time to write off corporate social networks as just another technology fad? No way. Social networking can pay off, but only if IT organizations take a stronger role in their companies' internal and external social networking efforts.

Internally, this means leveraging the habits users are developing on public sites and bringing those habits inside the company. In some cases, companies just need to tweak their in-house social software, integrating it better with email, for instance. CIOs and other business leaders must also give users a reason to stay active on internal social networks, by keeping content fresh and relevant, by making it easy to access, and by providing links to people they might otherwise connect with.


Why Mobile Matters

A recent Avanade-sponsored survey of over 600 C-suite executives uncovered some surprising business trends:
  • 88% of executives report employees are using their personal devices for business purposes today. While the ‘bring your own device’ (BYOD) trend has been a popular topic lately, 88% is a much higher number than one might expect.
  • Very few executives (just 20%) believe that allowing personal computing technologies in the workplace will benefit recruitment and retention efforts for younger workers.
  • Over 40% of people using mobile devices for work purposes are using them for more than email and social networking; they are actually using them to run business applications ‘anytime/anywhere.’
  • The most popular mobile technology in the workplace is Android, NOT Apple.

Forget Networking. How to Be a Connector |

We all know people like them, people who seem to know everyone. They're always able to help -- or if they can't, they know someone who can. You meet them for the first time and in 15 minutes, you're talking with them like you're childhood friends. They're successful, smart and funny, with a likable touch of self-deprecation. And they're interested in everything.

Who are they? Connectors. 

Which is less expensive: Amazon or self-hosted?

This model provides a simple way to analyze various load profiles and allows one to skew the load between bandwidth-heavy, compute-heavy or any combination. In addition, the model presents the cost of operating 100 percent on AWS, 100 percent self-hosted as well as all hybrid mixes in between.


The Week, the Cloud Won, which rents business software through a cloud-computing based system, said its fourth-quarter revenue was up 38 percent. Salesforce also raised its revenue projections for 2012, to a rise of 30 percent year on year. If these reports hold up elsewhere, it would seem that businesses are moving to cloud computing faster than almost anyone would have thought a year ago. Salesforce and others are rushing to offer more applications to businesses via the cloud, and old-line software giants like SAP and Oracle are spending billions to buy and build their way into the cloud.


Using Social Networking to Find Decision-Makers

 Tough economic times are not new to training or HR. We are always the first to feel the pinch (along with marketing!) Yet whether times are good or bad, keeping your sales pipeline flowing is essential – perhaps more so during bad times. Management doesn’t care what the excuse is - they expect sales to have a full pipeline.

In the spirit of trying to do more with less, some sales people are getting creative and engaging in social networking in hopes of finding leads and generating sales. What could be better than connecting to hundreds if not thousands business professionals for FREE?

Management should be happy, right? It depends. more.

Madness with method: Shakespeare on Social Media

Though this be madness, yet there is method in 't.As it happens, that glover’s son from Stratford-upon-Avon anticipated the kinds of objections Jane had in mind.  What follows are some notions.  They’re not definitive or sure-fire.  In fact, “they are yet but ear-kissing arguments” (King Lear)

Jane Hart’s been collecting reasons why organizations should not ban social media.  I wanted to contribute but didn’t think I could match contributors like Jack Vinson, Harold Jarche, or Jane herself.

Madness with method: Shakespeare on social media | Dave's Whiteboard

The Importance of Social Performance Management

 One of the biggest criticisms of the traditional annual performance appraisal, despite the fact that the vast majority of organizations continue to use them, is that they are too static.  They don't accurately reflect all the activity, accomplishments and challenges that employees face over the courses of the year.  They are a snapshot in time, not a useful, active feedback system.  By the time anyone gets around to the annual performance review, it's too little, too late.

Thanks to the social media explosion (Facebook, LinkedIn, Twitter), we now have a new option to improve the performance appraisal process: social performance management.  This is where users of a talent management system can post updates, news, accomplishments, feedback, praise and comments on a streaming "wall" that's visible to the organization/team.

Click here for more.

What is The Transformative Workplace?

Companies need to provide an open, trusted environment to develop, engage and inspire all the people in their people network, internal and external.  They need to change the way they work by combining the best of social and collaboration technology with modern people and management practices. They need a unified, people-centric and social platform to enable the transformative workplace.

The transformative workplace is an interactive, always on, flexible environment that enables organizations and governments to provide their entire people network: employees; customers; suppliers; partners and citizens, with the development, engagement and inspiration they need to constantly transform themselves and their organization to meet the dynamic challenges of the knowledge economy and be more competitive through better innovation, speed, agility and trust.

Legacy talent management solutions have failed to change the way work gets done in the organizations. These legacy solutions have been designed for top-down control of talent, learning and recruiting, resources and processes. They are not designed to empower frontline managers and employees to align themselves to organizational strategies, connect with the right people, information or ideas to get their job done and take charge of their own professional development.

With the right software solution, instead of HR or learning functions, pushing content and processes that may or may not be relevant, the network will automatically enable and provide access to the most relevant content experts so people can take advantage of both formal and informal resources from the entire people network to get their work done.

Instead of career paths being defined and dictated by organizations, the network will dynamically track the real career path of successful individuals throughout the people network and provide that visibility to employees and managers. Instead of once a year compliance-driven performance reviews, the network will enable managers and employees, through the people network, to engage in a continuous cycle of feedback loops and constant development activities.

Organizational silos, lack of field connection with partners and customers and the barriers of time and space are the biggest obstacles to innovation. The transformative workplace will eliminate these barriers with the most robust collaboration and social technologies available today to enable unprecedented levels of innovation and collaboration from every corner of the people network.

Still not quite getting it?  This video will lay it out for you in 3 minutes and 19 seconds:

The Ten Most Annoying Management Terms Of 2011

We have noticed that every cause nowadays needs an "Awareness" campaign and though we feel that "doing" is of much greater importance than "awaring," we will go along with the fashion and launch a Management Talk Awareness Week with the list of phrases and terms we have found most irksome this year.

So here are the top ten annoying phrases of 2011 (even if some are older) that we would like to see the back of.  Click here to see the list.

Top Ten Reasons Why Large Companies Fail To Keep Their Best Talent

Staying with our Top Ten theme...Whether it’s a high-profile tech company like Yahoo!, or a more established conglomerate like GE or Home Depot, large companies have a hard time keeping their best and brightest in house. Recently, GigaOM discussed the troubles at Yahoo! with a flat stock price, vested options for some of their best people, and the apparent free flow of VC dollars luring away some of their best people to do the start-up thing again.Yet, Yahoo!, GE, Home Depot, and other large established companies have a tremendous advantage in retaining their top talent and don’t. I’ve seen the good and the bad things that large companies do in relation to talent management. 
To see the Top Ten list of what large companies do to lose their top talent click here.

The 5 Hardest Jobs to Fill in 2012

Hiring the best of the best is an absolute must if you are going to build a successful company.  You will need to be prepared to compete against big companies with deep pockets and other up-and-coming startups that also have blue chip investors and a game-changing idea.

While you're planning your expansion, you're going to find that talent is in short supply, especially in these five areas.


How Has Cloud Computing Impacted Businesses Around the World?

The remote access, cost-savings and organizational benefits alone make it a no-brainer. Now that we’ve been floating around in the digital ether for a few years, what have we learned? How has cloud computing affected company bottom lines? Has it really made operations “greener?” Why do most companies move into the cloud in the first place?

Read more here...

One Page Talent Management: Eliminating Complexity, Adding Value

"We can produce talent, just like we produce everything else..." - Marc Effron

Take an hour out of your busy day, and listen to this podcast.  Marc Effron totally gets it that making the talent management process simple isn't just a cool sounding idea, it is a path to success!  Like your humble author of this blog, he's "been there, and done that", and is happy to share his knowledge with you. Listen here...

10 Predictions for 2012: The Top Trends in Talent Management and Recruiting


2011 Was The Year of Social Media

2011 was a tough year for many in talent management, but despite compressed budgets, organizations continued to hire and develop talent. One factor that seemed to invade nearly every high-level functional discussion was social media. It’s clear that Facebook, LinkedIn, and Twitter will play a dominate role in recruiting and development best practices in years to come.

2012 Will Be “The Year of the Mobile Platform”

By the end of next year, even the skeptics will have to admit that the mobile platform will have become the dominant communications and interaction platform by early-adopting best-practice organizations. The capabilities afforded users of smartphones and tablet devices grows immensely day by day. Long before unified inboxes existed for the desktop, smart device users could see all incoming e-mail, social messaging, text messaging, and voice and video messaging in a single place.

read the rest...

The SAP-SuccessFactors Deal: Could the Tail Wag the Dog?

The deal triggering other acquisitions akin to the way SAP, Oracle and IBM Corp. all bought business intelligence software players within a matter of months a few years back.  read more...

The Talent Relationship Management Lifecycle

Social Networking Meets Talent Management

What use cases (or business problems if you prefer) can I apply social networking to in order to do a better job of talent management? I think I was asking the wrong question. Instead of focusing on use cases, I should have focused on the talent relationship lifecycle.  more...